Quality Assurance

Have you ever purchased a toy as a gift only to have it break during its first use? Or, have you ever purchased a toy that includes balls, marbles or other similar parts that easily get misplaced or lost?

With Discovery Toys® Quality Assurance Guarantee these things you do not have to worry about when purchasing our toys. Why?

Discovery Toys® backs every product with an unconditional guarantee. If you’re not completely satisfied, we’ll exchange your purchase or issue a refund at any time for toys and books. You have our word on it.

That's right if the toy breaks, contact your consultant and Discovery Toys will replace the product. In addition, with the Odds n' Ends program those lost or missing parts can be replaced for a nominal fee.

Our Quality and Safety Promise to Parents:

Discovery Toys promises that all of our products meet or exceed all standards set by the US and Canadian governments regarding safety. These are the most extensive, effective, and widely emulated standards in the world – regardless of where the products are manufactured.

All products are tested for flammability, hazardous materials and toxic elements - including lead, by an independent HOKLAS certified laboratory prior to shipment from domestic and foreign manufacturers. In an ongoing effort to ensure the quality and safety of our products, we regularly review the labor practices, raw materials and manufacturing processes used by our vendors.

To learn more, contact us for free copy of the Discovery Toys Quality Assurance brochure.

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